As a modern cloud platform, it isn't surprising that IT service businesses are some of Accelo's most passionate users. These businesses – often known as Managed Service Providers, or MSPs – are software experts but lacking the technology they need to run their business.
While many MSPs have flocked to Accelo, they still rely on some other key tools to deliver great client service, including Remote Monitoring and Management (RMM) software. Similarly to how these MSPs have had to put up with cumbersome and ugly PSA products – instead of a modern client work management platform like Accelo – the RMM market is dominated by a lot of inefficient tools.
This is why we're excited to be close to launching our powerful integration with NinjaRMM!
As a modern platform that was also born in the cloud and that understands IT people also deserve a great user experience, integrating with Ninja was a no-brainer.